Refund policy
Refunds are considered for purchases within 14 days and under 2 hours played, counted through your last completed session.
Ask from your orders page. A person reads every request, and the window above is what they weigh rather than a gate that answers on its own.
This text is pending: the launch program's legal workstream writes it, and this page carries it the day it lands. Nothing is sold on the direct channel before it does.